Whatever you're building, we're here to help you take the first step with confidence.
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Led by an industry veteran, we step in to run operations when fast growth overwhelms governance, offshore setups fall short, and margins shrink.
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We clean up messy workflows, set clear management routines, and fix cross-border problems—so your operations become a reliable base for great results.
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From startups to mid-market firms, cross-border companies, banks and family offices, we work with people who care about doing things right—and doing them well.
Meet the Founder
Bedrock | The Extraordinary
Angela Chan is an executive operations leader with 20 years of command experience directing transformation for premier global institutions, including HSBC, Bank of America, and HKEX. Having held corporate leadership roles spanning APAC, EMEA, and the Americas, she specialises in translating complex C-suite strategy into verifiable operational performance. Her expertise focuses on hands-on process re-engineering, value-stream mapping, and directing high-stakes cross-border shared-services migrations. Angela’s track record includes spearheading initiatives impacting over 21,000 personnel, halving payroll costs through strategic offshoring, and capturing 20% in headcount savings via targeted automation. Utilising Six Sigma methodologies and data-driven metrics, she systematically eliminates operational defects to protect commercial margins and install absolute governance.
Our Services
Operational Restructuring & Crisis Turnarounds
We step into fast-growing or stagnant companies to pinpoint profit leakage, untangle broken workflows, and rebuild internal processes that have been outpaced by your volume.
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When mid-market companies scale fast, processes lag. Efficiency erodes as legacy workflows, poor handoffs, and siloed software raise costs and cut margins.
Libertas Advisory acts as hands-on operators, not theorists. We map real work, find time-and-money drains, and fix breakdowns.
Whether growth outpaced oversight or offshore teams underperform, we reset workflows, protect margins, and build scalable operations.
Key focus:
· Managing scale: Redesign workflows and communications for higher volume or larger teams.
· Cost & margin protection: Eliminate redundant software, steps, and structural waste.
· Offshore & cross-border: Fix reporting, accountability, and timezone frictions.
· Interim ops leadership: Embed with PE firms or boards to set metrics and immediate accountability.
Bespoke Offshoring Operating Model
We structure and manage dedicated remote operational setups to safely reduce back-office overhead by up to 40% while maintaining absolute service quality and onshore control.
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Offshoring back-office tasks shouldn’t lower client service quality. Many firms cut costs only to spend more managing communication gaps, correcting errors, and chasing updates—erasing expected savings.
Libertas Advisory builds and manages remote operational hubs that act as extensions of your business.
We handle the transition, standardise training, and set daily performance tracking so remote staff meet your corporate standards.
Whether you need a white‑labeled backend team or a dedicated shared‑services unit, we enable up to 40% back‑office cost reduction while preserving control over outcomes.
Key focus:
Smooth migration of repetitive back‑office, financial, administrative, or support functions with no disruption.
White‑labeled teams that adopt your brand, culture, and guidelines for a unified client experience.
Standardised onboarding and documentation to speed time to productivity.
Daily reporting and performance metrics
Fractional COO & Governance Infrastructure
Secure senior C-suite operations leadership on a fractional basis to overhaul broken workflows, establish rigorous SOPs, and return clear day-to-day control to the business owners.
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Many mid‑market founders get bogged down in daily firefighting—managing staff chaos, chasing updates, fixing ops—losing focus on growth. Hiring a full‑time COO is often premature and costly.
Libertas Advisory’s Fractional COO provides part‑time operational leadership that actively manages operations, runs weekly reporting, and removes day‑to‑day burden.
We build scalable infrastructure and convert undocumented habits into clear SOPs so your business runs predictably whether you’re present or not.
Key focus:
Fractional executive leadership: part‑time COO to manage teams, make operational decisions, and execute strategy.
Process mapping & SOPs: turn tribal knowledge into step‑by‑step manuals for continuity.
Accountability & cadence: install reporting loops and KPIs to spot bottlenecks early.
Scale‑ready infrastructure: restructure reporting, communication, and workflows to support rapid growth.
Bedrock | The Extraordinary
What to Expect
Together, we guide you through five targeted questions in a Pre Flight Diagnosis designed to reveal key insights about your challenges.
Plan with Purpose
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We avoid assumptions. Our 14-day diagnostic maps how work, data, and communication truly flow—not org charts. Using a targeted framework with your leadership, we pinpoint root causes of operational friction and produce a prioritised roadmap to fix them.
We evaluate five pillars:
Delivery friction: where projects or tasks stall or need manual workarounds.
Margin leakage: redundant tools, duplicated steps, and hidden overhead.
Operational oversight: clarity of reporting lines and real-time visibility.
Handoff bottlenecks: communication loops and time zone issues with remote teams.
Scalability limits: whether processes can handle handle a sudden doubling of transaction volume without breaking.
We conclude this phase by delivering a straightforward, prioritised roadmap detailing exactly what needs to be fixed, in what order, to stabilise your operations.
You’re part of the process. We outline a path forward that’s realistic, strategic, and tailored to your specific needs. We keep communication open and decisions shared—no black boxes or surprises in the 30 Days Reset.
Collaborate Openly
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True stabilization requires collaboration. In the first 30 days we work with you and key leads to deploy immediate, high-impact fixes: stop profit leakage, clarify reporting, and install basic accountability tracking.
Our weekly updates follow three rules:
No Hidden Data: You see our shared dashboard and real-time progress.
Shared Decisions: Changes are discussed and tailored to your culture and capacity.
Immediate Calibration: Temporary fixes causing friction are quickly adjusted.
Open communication halts operational drift and builds team trust within 30 days.
When we deliver in the 120 Days Implementation, it’s not just a finished product—it’s a solution you can trust, backed by real care and effort.
Deliver with Confidence
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True operational stability takes time. Over 120 days we move from quick fixes to a lasting operational backbone, converting informal habits into strict, repeatable SOPs that protect margins and ensure consistent service.
Our three-stage implementation:
SOP Testing & Adoption: Embed workflows into daily tools, shadow staff, and refine steps for full adoption.
Operating Cadence: Run weekly ops loops and install
True operational stability takes time. Over 120 days we move from quick fixes to a lasting operational backbone, converting informal habits into strict, repeatable SOPs that protect margins and ensure consistent service.
Our three-stage implementation:
SOP Testing & Adoption: Embed workflows into daily tools, shadow staff, and refine steps for full adoption.
Operating Cadence: Run weekly ops loops and install dashboards for real-time visibility into timelines, output, and finances.
Sustainable Handover: Transition daily control back to your team with training and tools to sustain standards.
Result: a resilient, scale-ready infrastructure so you can focus on your next growth phase.
Reviews
“Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others.”
Former Customer“Communication was top-notch and the final outcome was even better than we imagined. A great experience all around.”
Former Customer“Every detail was thoughtfully executed. We're thrilled with the outcome.”
Former Customer
Bedrock | The Extraordinary
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Headquartered in Hong Kong. Globally Mobile.
Based in Wan Chai, Hong Kong, Libertas Advisory operates on a truly international mandate. We understand that operational crises and cross-border issues do not respect time zones — and neither do we. Anchored in Asia’s premier financial centre, our team is fully mobile and ready to deploy on-site across APAC, EMEA and the Americas to stabilise your operations and restore business continuity.
15C, Harvard Commercial Building, 105-111 Thomson Road, Wan Chai, Hong Kong
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